Order Entry

Our web-based software allows your clients to log into your server, place orders, and retrieve results. 24 hours a day. 7 days a week. 365 days a year.

And if you have customers who prefer to fax or mail their orders in, that's OK too. Your customer service staff can use our state of the art interface to key in the orders and completed results can be automatically returned to your clients.

Online Signup

Go paperless! Your clients can electronically request an account and sign your service agreements. Then, with the click of a single button, your account service representative can create the client's account. The system even takes care of e-mailing a getting started guide and login information to your client.

FCRA Compliance

Our system helps ensure FCRA compliance by requiring order requesters to provide FCRA purpose and confirm that they have obtained candidiate authorization. It also allows your clients to print copies of reports with the FCRA rights attached and customizable adverse and pre-adverse action letters.

Where we are aware of special requirements, such as the requirement that all reports on subjects residing in California have special text attached, our system automatically labels the reports appropriately.

Research Management

Where you use outside vendors, our software automatically dispatches research to them via XML interfaces, or for smaller clients, via automated e-mail.

Where you do your own research, our system creates your day sheets, allows for one click clear report disposal, and provides efficient screens for reporting hits.

Billing and Invoicing

Eliminate the hassles of billing with our credit card payment system. Your customers will be billed when they place the order and you'll never have to create an invoice again!

For clients you must invoice, our system creates itemized invoices for you free of charge on any schedule you desire.

Managing Quality

Our system provides you with powerful statistical analysis and turnaround time report generation features that help you manage both your internal response times and those of your vendors.

You can also require that research from certain vendors be approved by your staff before it's delivered to your customer's account.

Industry Segement Packaging

Our system allows you to predefine ordering packages for the industry segments you serve and to assign those packages to your clients based on their needs. When you use these packages to guide your customer's component selection, you help them ensure that they're running the searches they need to show due diligence. E.G. requiring medical sanctions searches for healthcare workers or sex offender searches for youth association volunteers.