Anywhere from a few days to a few weeks. It depends largely on how quickly you sign our contracts and get your customization (logos, etc.) to us.
Yes. The system comes with easy-to-use Excel spreadsheet and CSV file interfaces for customers who want to run a large number of drivers’ licenses. Your customer service staff can upload the spreadsheet for them or they can upload it themselves. Some of your larger customers will want to write an automated data exporter that loads directly into your system, which is where you can offer them our CSV interface.
Yes. Your clients can fax in orders which your order entry staff will enter using the same easy data entry technology your clients use. Data entry is so fast, you can easily transcribe orders over the phone for your clients if you like. Once the order has been filled, it can be electronically delivered to your client or your customer service staff can mail or fax it to them.
We support any data provider that can accept search requests via e-mail and fill orders in a web browser. We also support many data providers with an automated ordering interface, HR-XML or otherwise. We add new automated providers regularly, and we do so free of charge (monthly minimums may apply). Call us with the providers you use and we’ll answer your questions.
Paymentech and Authorize.net. If you already have a different processor, call us and we’ll give you a schedule for integrating your current vendor.
Yes. We calculate your client’s bill for you: package fees, add-on fees, state fees, etc., with three optional invoicing models.
Direct Credit card payment
With this model, your customers must supply a credit card (we’ll keep everything but the CVV code on file for them if they wish). Their report is accepted by you for processing only if the automatic billing of their credit card is successful.
Each customer may be flagged as being required to pay with a credit card or as an invoiced customer individually as their account is set up.
With this model, we create invoices for you automatically on whatever schedule you wish. Our invoices can be minimal to detailed and billing details are always available to the consumer for review online. When we create invoices for you, we brand the invoice with your logo, address, customer service numbers, etc. Click here to see a sample invoice.
Your Own Invoices
We also provide a CSV exporter that you can use to export all billing details into an external system for manipulation and invoicing however you’d like.
Yes. Digital Delve has been very helpful in supporting integrations that mutually benefit our customers. Call them to confirm.
No. We provide a LinXML integration to our clients, but FRS will not allow clients to receive orders sent from our platform. We can offer you the following options:
- Contact FRS or check your contract with FRS and see if it’s allowed
- Get a web portal login to your client’s system and process orders manually
- Contract a developer to build an integration with us that does not use LinXML
- Upgrade to the Accio Data platform. We believe in open partnerships, and we’ll contractually agree to always allow you to integrate with whomever you desire.