Products & Services2019-05-03T17:03:32+00:00

Spend your time and resources growing your business. For a fraction of the cost of in-house IT, you can have a dynamic screening platform that’s always up to date and infinitely scalable.

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Any place. Any time. Any device.

Today’s millennial  applicant doesn’t use a computer; in fact, she doesn’t even own one. She thinks email is yesterday’s technology. Accio Enterprise helps your clients meet her expectations. She can complete her application on her phone, upload documents and get updates on the status of her background check. Our sleek, responsive interface is accessible from any phone, tablet or computer, 24/7/365.

The applicant portal also integrates with existing applicant tracking system (ATS) workflows and even allows your client or the applicant to schedule her drug screening test. You can automate other workflow processes from inception to completion through both internal and external vendors based on hits, clears and time expiration. Accio Enterprise is truly an open platform, allowing integration with any data provider or drug testing firm via XML and the powerful vendor management tools make it easy to negotiate your best data pricing..

Every customer is different

Don’t accept a one-size-fits-all platform approach. You won’t find the depth and customization that Accio Enterprise offers in any other screening platform. More than 2,000 configuration options allow almost limitless customization – all the way down to the client and package level. You can fine-tune your service offering to every customer’s needs in practically any industry.

Power = Savings

CRAs have realized unexpected and significant savings after switching to the Accio platform from an internal or another 3rd-party platform. Many CRAs have reported up to 30% increase in productivity solely through the automation features already in Accio Enterprise. Reduced data entry, sophisticated document management and extensive provider integrations are just a few of the factors.

Accio does not charge or restrict data providers integrating with the platform (access fees are usually passed along to you in higher search prices). Many Accio customers who have come from other platforms indicate that they have been able to save as much as 25% in data costs. Providers say they are able to offer data at lower costs to Accio customers than to any other enterprise-level platform because there are no platform access fees.

We’re Here When You Need Us

Accio Data offers unparalleled customer service, with “just-in-time” training, webinars, on-site training and hosted training (Accio Labs), integrated videos, customer-exclusive forums, annual User Group meetings and extensive searchable online documentation. It’s one of the top reasons that CRAs switch to Accio Data. When you call, we’ll answer. Most of the time, we’ll be able to resolve your issue within minutes.

Accio Data already has the industry’s fastest ticket response time but constantly analyzes and works to improve upon it. We solicit feedback from our customer base through ongoing marketing communications and customer events such as our annual Accio Power User Group meeting in February. We also solicit feedback in each issue ticket and have regular, recurring internal meetings in which we review feedback and suggestions for new platform features.

A Platform That Keeps Up With Your Needs

While our competitors may release a handful of feature enhancements each year, Accio releases hundreds as well as 3-4 significant version upgrades annually. Almost all new features are made available to all Accio customers at no additional cost. Most of our customers have no need for custom programming because of the power and flexibility of the existing system.

A Version of Our Platform for Court Record Researchers

Court researchers have to work in all kinds of environments: from state-of-the-art facilities that can supply records at lightning speed to cramped, dusty file rooms where bulging paper files still reign. Accio CourtPro was designed with that in mind. In an industry where speed and accuracy are paramount, Accio CourtPro delivers both because it increases efficiency and automation through every step of the process.

With CourtPro, you can:

  • easily receive orders from your clients through automation (XML) and spreadsheets
  • efficiently dispatch work to your researchers
  • allow your researchers to directly upload results
  • quickly review your work for accuracy and quality
  • promptly bill your clients
  • reliably pay your researchers
  • analyze turnaround time and hit ratios
  • add and offer nationwide services by plugging in third-party research firms

Fax Day Sheets
Accio CourtPro can even make working with paper more efficient! With our generated Fax Day Sheets, your researchers are able to quickly mark multiple cleared searches on a single, bar-coded piece of paper and fax in the results. The clears are automatically entered into the system and are immediately available to your clients.

Always Accessible
Accio CourtPro works on every popular browser as well as iPad and Android tablets. Why is that important? Think about this: for courthouses that allow electronic devices, a researcher with a tablet is suddenly able to clear applicants in real-time and even capture/upload supporting documents using the device’s camera in one stop. Work faster and get more done.

Smoother Workflow
Accio CourtPro’s Quick Court Order Entry streamlines the process for multiple orders from a single client, eliminating wasted time from repeated steps. CourtPro features the industry’s most flexible vendor dispatch system so it’s easy to add or change vendors as your business situations warrant. Upload scanned supporting documents via file upload or specially bar-coded fax and define whether they’re visible to your clients. CourtPro’s Work Auto Assigner even helps to optimize your resources by balancing new assignments to your researchers based on their currently assigned backlog.

Expand Your Reach/Grow Your Business
Accio CourtPro empowers you to offer more to your clients. We have simple XML specifications for unrestricted integration. You can pick or partner with other providers to offer national – or even international – research services. You’re not limited to only working with providers selected by your platform provider.

StayClear Monitoring makes sure clear records stay that way

Statistically speaking, if a business has 20 or more employees, at least one of them has most likely committed a crime since they were hired. The non-profit National Employment Law Project recently analyzed the Survey of State Criminal History Information Systems to estimate that approximately 70-million Americans – or roughly 1 in 3 adults – has some type of criminal conviction. For businesses that have people in sensitive positions or working with vulnerable populations like children and senior citizens, maintaining a squeaky-clean workforce is critical.

That’s why Accio Data offers automated StayClear Multi-jurisdictional Criminal Database and Medical Sanctions monitoring. Your clients can manage lists of monitored individuals, see monitoring history, and subscribe to alerts if monitoring finds new records without ever leaving the Accio Enterprise platform.

Why should you market monitoring to your clients?

  • It helps your clients keep their workplace safe and avoid negligence suits
  • It’s easy and inexpensive for you to deploy
  • It can be a significant source of additional revenue for you
  • With Accio’s Ready Made Marketing materials, it’s easy to offer to your clients
  • It can make you “stickier” with your clients, increasing customer retention
  • It keeps you competitive and helps avoid losing clients to competitors who offer this service

With StayClear Monitoring, you get:

  • Audited monthly record checks
  • Multiple alert options for immediate notifications of record changes
  • Flexible configurations to make monitoring a part of any account package or added later
  • Powerful watchlist management to add/remove employees
  • Simple annual plans with automatic renewals

Check out the full-cycle hiring workflow process that is native to the Accio Enterprise platform: consent-based SSN verification (CBSV) during pre-hire, I-9 and E-Verify at the time of the job offer, and ongoing Accio Monitoring during the remaining period of employment.

Add Virtual Researchers with Veribot

Now you can add virtual researchers to your team with VeriBot. It’s the automated remote verification system that’s built directly into the Accio Enterprise workflow process.

VeriBot lightens your workload by verifying employment history and checking referrals over the Internet. That means significantly less time that your staff spends playing phone tag with HR departments. VeriBot even does double duty and helps you market your screening business by getting your company name and site link in front of hundreds of potential new customers.

See how much time, money and effort you can save (and how much new business you can generate) by hiring VeriBot.

CBSV: Consent-Based Social Security Number Verification

SSN name and number mismatching problems are far more problematic (and expensive) post-hire. That’s why many leading CRAs have begun offering Consent-Based Social Security Number Verification (CBSV) as a pre-hire “best practice” option for their clients because it can save them time, money – and headaches. With the consent of the SSN holder, CBSV can verify whether the SSN holder’s name, date of birth, and SSN directly match the official governmental source records of the Social Security Administration Master File and Death Index.

An Added Layer of Security
CBSV mitigates fraud and ID theft. CBSV returns a match verification of “yes” or “no.” If the SSA records show that the SSN holder is deceased, CBSV returns a death indicator.

With Accio Data’s CBSV service, CRAs get:

  • Automated data entry
  • Flexible document submission and routing options
  • Human document verification
  • Faster turnaround times

Note: CBSV does not verify identity, citizenship, employment eligibility, nor does it interface with the Department of Homeland Security (DHS) verification system. CBSV verifications do not satisfy DHS’s I-9 requirements. The Social Security Administration does not directly approve, endorse or authorize any product or service.

Frequently Asked CBSV Questions

Why should I use Accio Data’s CBSV service?2018-07-13T15:49:01+00:00
  • If you process CBSV requests today, Accio Data’s process can save your customers time and money through advanced automation and quicker TAT
  • If you don’t process CBSV requests today, you can increase your revenues by adding depth to your product offerings
  • You won’t have to spend time logging into a separate system to place orders, retrieve results, and copy data back into reports
  • You can automatically e-mail and invite applicants to fill/submit the form
  • The Accio process only allows “wet” signatures, reducing rejections and saving time
  • A real human at Accio will validate that the forms are filled correctly, saving effort for your staff
  • It costs you nothing to add the ability to offer CBSV as an a la carte or package option and you’ll never pay for it unless you use it
How does CBSV differ from a SSN trace?2018-07-13T15:49:46+00:00

CBSV verifies through the SSA that you’re starting your background check with a name, date of birth, and SSN that all match each other. SSN traces provide a list of previous addresses and a list of names publicly associated with the SSN – but doesn’t tell you which name is correct.

Where can I use CBSV?2018-07-13T15:50:18+00:00

CBSV is used for pre-employment background screening (before a job offer is made and/or accepted). It can be included as part of a standard background check package or offered as an additional process after initial results return issues with the provided SSN.

What needs to be included with each of my CBSV submissions?2018-07-13T15:51:25+00:00

The signed and completed Form SSA-89 unaltered in any way, including the Privacy Act and Paperwork Reduction Act page. Note: The second page does not need to be initialed or dated by the applicant but it needs to be included with the first page.

How does the “human verification” happen at Accio Data?2018-07-13T15:51:54+00:00

The Social Security Administration is very stringent when it comes to requirements for submitting CBSV. The form must be completely and correctly filled. The reason for verification must be clearly marked and the applicant’s signature must be a “wet” signature. (no e-signature). That’s why we inspect each document and either approve or reject it before submission to SSA.

What happens if the submission document is rejected by Accio Data? What are the next steps?2018-07-13T15:52:25+00:00

If the document is rejected, it is returned with a status of “Complete – See Comments” and the reason for the rejection is specified in the text details of the report. It will go into a review queue so that the applicant (or employer) can make the necessary corrections and re-submit the form. A re-submission fee will apply.

What happens if the SSA returns the verification as “no” or “deceased”?2018-07-13T15:52:58+00:00

If the SSA finds that the name and SSN are not a direct match with the SSA records or if the SSN is registered to a deceased person, we will return a result with “Complete-Hits” and the record will go into a review queue so that the employer and applicant can correct any erroneous information.

Note: employment decisions should not be made solely on the return of a “no” or “deceased” record result. Any re-submission due to a SSA rejection will be treated as a new submission.

What will CBSV not satisfy?2018-07-13T15:53:24+00:00

CBSV does not verify identity, citizenship, employment eligibility, nor does it interface with the Department of Homeland Security (DHS) verification system. CBSV verifications do not satisfy DHS’s I-9 requirements.

Do I have to be using the Accio Data platform in order to use the CBSV service?2018-07-13T15:54:08+00:00

Not at all. Non-Accio customers can be set up with stand-alone accounts for submitting forms and receiving results.

If you are an Accio Data customer, you also get these benefits:

  • You won’t have to spend time logging into a separate system to place orders, retrieve results, and copy data back into reports
  • You can automatically e-mail and invite applicants to fill/submit the form
  • Accio’s CBSV is designed into your workflow process so data entry and turnaround times will be much faster
How long does it take to get set up?2018-08-01T18:28:00+00:00

Anywhere from a few days to a few weeks. It depends largely on how quickly you sign our contracts and get your customization (logos, etc.) to us.

Can I run searches for my clients?2018-08-01T18:29:07+00:00

Yes. Your clients can fax in orders which your order entry staff will enter using the same easy data entry technology your clients use. Data entry is so fast, you can easily transcribe orders over the phone for your clients if you like. Once the order has been filled, it can be electronically delivered to your client or your customer service staff can mail or fax it to them.

Which data providers do you support?2018-08-01T18:29:47+00:00

We support any data provider that can accept search requests via e-mail and fill orders in a web browser. We also support many data providers with an automated ordering interface, HR-XML or otherwise. We add new automated providers regularly, and we do so free of charge (monthly minimums may apply). Call us with the providers you use and we’ll answer your questions.

Which credit card processors do you support?2018-08-01T18:30:16+00:00

Paymentech and If you already have a different processor, call us and we’ll give you a schedule for integrating your current vendor.

Do you help with client invoicing?2018-08-01T18:30:47+00:00

Yes. We calculate your client’s bill for you: package fees, add-on fees, state fees, etc., with three optional invoicing models.

Direct Credit card payment

With this model, your customers must supply a credit card (we’ll keep everything but the CVV code on file for them if they wish). Their report is accepted by you for processing only if the automatic billing of their credit card is successful.
Each customer may be flagged as being required to pay with a credit card or as an invoiced customer individually as their account is set up.

Invoice Templates

With this model, we create invoices for you automatically on whatever schedule you wish. Our invoices can be minimal to detailed and billing details are always available to the consumer for review online. When we create invoices for you, we brand the invoice with your logo, address, customer service numbers, etc. Click here to see a sample invoice.

Your Own Invoices

We also provide a CSV exporter that you can use to export all billing details into an external system for manipulation and invoicing however you’d like.

I’m a researcher using Digital Delve. Can I integrate with you?2018-08-01T18:47:58+00:00

Yes. Digital Delve has been very helpful in supporting integrations that mutually benefit our customers. Call them to confirm.

I’m a researcher using FRS. Can I integrate with you?2018-08-01T18:49:11+00:00

No. We provide a LinXML integration to our clients, but FRS will not allow clients to receive orders sent from our platform. We can offer you the following options:

  • Contact FRS or check your contract with FRS and see if it’s allowed
  • Get a web portal login to your client’s system and process orders manually
  • Contract a developer to build an integration with us that does not use LinXML
  • Upgrade to the Accio Data platform. We believe in open partnerships, and we’ll contractually agree to always allow you to integrate with whomever you desire.
Who else uses your system?2018-08-01T18:49:54+00:00

Our customers are very protective of their data and software sources. If you’d like references, call us and we can arrange reference calls.

Can my clients upload bulk MVR searches?2018-08-01T18:50:49+00:00

Yes. The system comes with easy-to-use Excel spreadsheet and CSV file interfaces for customers who want to run a large number of drivers’ licenses. Your customer service staff can upload the spreadsheet for them or they can upload it themselves. Some of your larger customers will want to write an automated data exporter that loads directly into your system, which is where you can offer them our CSV interface.

The Best Electronic I-9 System: Built In and 100% Automated

An I-9 is required for every single employee, but there’s no reason that I-9’s or E-Verify checks have to be cumbersome. Let us take the time and effort out of them for you.

Automation every step of the way

  • Our system can send the new hire an e-mail and let them fill/sign/submit their simplified and easy-to-understand I-9 to you before their first day of work (and keep reminding them if they don’t fill it out). With our Digital Signature technology, you can also use a tablet to fill out the form together and the employee can use a mouse, stylus or fingerprint to submit a “wet” signature.
  • Our system makes it easy for the employer to fill out Part 2 and logically walks them through any associated paperwork within the first 3 days of employment (and keeps reminding them if they haven’t done it yet).
  • Our system creates a compliant PDF I-9 form that the employer can store electronically or print and file.
  • Our process captures all of the necessary information needed for E-Verify and can automatically submit it on completion.
  • The employer can automatically purge I-9 forms according the three-year/one-year rule.

What makes our system better than the others?

  • An easy-to-monitor widget on your dashboard gives you a great view of all your I-9 activity.
  • Our solution is a native part of our system – there are no additional logons or 3rd-party providers involved.
  • Our method reduces unintentional (or intentional) inaccurate data entry by making sure that all required fields are filled and that the information exactly matches what was provided during the screening process. It also flags improper date formatting.
  • Our system allows you to upload supporting documentation and can even warn you when documents are about to expire.
  • Our solution generates the appropriate letters and forms if you get a Tentative Nonconfirmation (TNC) from E-Verify and allows DHS to post back the results when they’re cleared.

Just think of what you’ll save in terms of time and effort when it comes to all of the individual tracking, filling out forms and catching/correcting inconsistencies. And if you’re ever audited by Immigration and Customs Enforcement (paperwork penalties alone for I-9 violations can range from $110 to $1,000 per form), you’ll have the confidence of knowing your I-9 process is standardized, traceable, and able to hold up under the closest scrutiny by regulators.

Check out the full-cycle hiring workflow process that is native to the Accio Enterprise platform: consent-based SSN verification (CBSV) during pre-hire, I-9 and E-Verify at the time of the job offer, and ongoing Accio Monitoring during the remaining period of employment.

The Best Technology Comes with the Best Support

Immediately after setting up your servers, we’ll schedule 2-3 web-based training sessions covering the major functions of the system during the ensuing 3-4 weeks, based on your availability. Additional sessions may be scheduled according to your needs (special training for the accounting staff, training on lesser-utilized functionality of the platform, etc.).

In addition to extensive, searchable online documentation and manuals, the platform includes a variety of training videos that your staff members can view on-demand 24/7. On the second Wednesday of each month, we hold interactive Accio University webinars to demonstrate powerful or new features of the system and answer questions. Additionally, we offer customizable training manuals that you are able to send to your clients to make working with our platform even easier.

Every February, we hold our annual Accio Power User Group meeting in Austin with deep-dive sessions for new users of the system and functionality  brainstorming sessions for veteran users. The meeting has quickly become a must-attend event and keeps growing every year.

Next meeting:
Accio Power User Group

Let’s Build Success Together

We’re introducing new features and services to Accio Enterprise all the time. As excited as we are to bring them to you, we know you’re just as excited to bring them to your customers. But if you’re too busy (and that’s a good thing), then it can be tough getting the word out.

Accio Ready-Made Marketing

Accio Ready-Made Marketing is collateral that’s ready for you to add your branding and send out right away.

Accio Ready-Made Marketing includes:

  • E-mail assets:
    • Ready-to-go, variably sized graphics that you can insert into the body of an e-mail from your account rep to your customer that announces the new service and invites them to call you for more information. We’ll leave room for your logo or you can send it as-is.
  • Web assets:
    • Editable text and variably sized graphics that you can add to your web site that explains the new service or feature.
  • Other help that we can offer:
    • Adding your company logo and specific contact information to the provided graphics (if you don’t have someone in-house who can do it)
    • Consulting on setting up e-mail “blast” services such as Mail Chimp or Constant Contact so you can more easily reach your customers and track their responses

Accio Turnkey Campaigns

With Accio Turnkey Campaigns, we do all the work for you.

We’ll custom design an e-mail campaign using your logo – and even your e-mail address as the sender – announcing the new service offering. We’ll follow up with supporting e-mails at 30-day intervals with the call to action for your customer to contact you for more information. You will see and approve everything before it goes out.

What do you have to do? Not much. Just provide us with a logo, an e-mail address you’d like to use and a list of customers’ e-mails whom you’d like to receive the campaign (we’ll show you how to pull that from the system). We won’t send them anything without your knowledge and approval. You can add or remove customers or opt out altogether at any point.

We keep adding marketing assets as we roll out additional services and send you alerts to let you know they’re ready. Accio Data wants to add value to every aspect of your business because we all succeed together!

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