If the document is rejected, it is returned with a status of “Complete – See Comments,” and the reason for the rejection is specified in the text details of the [...]
I have a client who doesn’t want their human resources staff handling candidates’ personally identifiable information (PII). How can they enter information for the background check without seeing PII?Accio Data2019-10-10T09:43:57-05:00
Accio Data has a function that, when selected, will send the applicant an email with a link to a portal where they can enter his or her Social Security number [...]
What if my client just wants to publish one link on their own website/Intranet (unsolicited portal) for their candidates to complete the background check request?Accio Data2019-10-10T09:45:07-05:00
An unsolicited portal is simply a link on your client’s website where they can embed a custom URL (that either you or they create using a special function in Accio [...]
Yes. The applicant portal functionality provides a way to directly engage the applicant in the process of placing a background check order. The portal ensures the applicant has signed a [...]
Yes. Even if you have a client with 1,000 users, you can disable ordering for the entire account and all users with the click of a button. When they pay [...]
Is it possible to create a new site, with new URLs, that allows complete customization of the new site skin?Accio Data2019-10-10T09:45:35-05:00
Yes, but there is a fee to do so. Contact Accio Data for more information.
Reports are stored for the life of the account. If for some reason you close your account (for example, if your CRA is acquired), Accio makes it easy to download [...]
I have a client who really wants to see MVR at the top of each report. Can I change the order of components on reports by client?Accio Data2019-10-10T09:45:51-05:00
Yes. You can change the order of components on a client’s report with the click of a button.
I have a client with a main office and multiple locations. Does Accio Data offer a feature for accounts with parent/child relationships, or parent accounts with subaccounts?Accio Data2019-10-10T09:46:03-05:00
Yes. It is easy to add a subaccount to any account on the platform.
Yes. Accio Data offers a spreadsheet for bulk upload of accounts to the platform and/or users to an account.