If the document is rejected, it is returned with a status of “Complete – See Comments,” and the reason for the rejection is specified in the text details of the report. It will go into a review queue so the employer or applicant can make the necessary corrections and resubmit the form. A resubmission fee [...]
I have a client who doesn’t want their human resources staff handling candidates’ personally identifiable information (PII). How can they enter information for the background check without seeing PII?
Accio Data has a function that, when selected, will send the applicant an email with a link to a portal where they can enter his or her Social Security number and/or date of birth. The applicant can then sign the release form electronically.
What if my client just wants to publish one link on their own website/Intranet (unsolicited portal) for their candidates to complete the background check request?
An unsolicited portal is simply a link on your client’s website where they can embed a custom URL (that either you or they create using a special function in Accio Enterprise) that takes applicants to the applicant portal where they can begin the order process. No special invitation (or email) is sent from the system.
Yes. The applicant portal functionality provides a way to directly engage the applicant in the process of placing a background check order. The portal ensures the applicant has signed a consent/release form before the order is processed. If you do not utilize the applicant portal for at least this one function (obtaining the applicant’s signed [...]
Yes. Even if you have a client with 1,000 users, you can disable ordering for the entire account and all users with the click of a button. When they pay their invoice and their account is current, you can switch ordering back on with another click. You can also customize a message to the account’s [...]
Is it possible to create a new site, with new URLs, that allows complete customization of the new site skin?
Yes, but there is a fee to do so. Contact Accio Data for more information.
Reports are stored for the life of the account. If for some reason you close your account (for example, if your CRA is acquired), Accio makes it easy to download the reports.
I have a client who really wants to see MVR at the top of each report. Can I change the order of components on reports by client?
Yes. You can change the order of components on a client’s report with the click of a button.
I have a client with a main office and multiple locations. Does Accio Data offer a feature for accounts with parent/child relationships, or parent accounts with subaccounts?
Yes. It is easy to add a subaccount to any account on the platform.
Yes. Accio Data offers a spreadsheet for bulk upload of accounts to the platform and/or users to an account.