If the document is rejected, it is returned with a status of “Complete – See Comments,” and the reason for the rejection is specified in the text details of the report. It will go into a review queue so the employer or applicant can make the necessary corrections and resubmit the form. A resubmission fee [...]
Yes. The applicant portal functionality provides a way to directly engage the applicant in the process of placing a background check order. The portal ensures the applicant has signed a consent/release form before the order is processed. If you do not utilize the applicant portal for at least this one function (obtaining the applicant’s signed [...]
Reports are stored for the life of the account. If for some reason you close your account (for example, if your CRA is acquired), Accio makes it easy to download the reports.
Our customers are very protective of their data and software sources. If you’d like references, call us so we can arrange reference calls.
Yes. Your clients can fax in orders for background checks, which your order entry staff will enter using the same easy data entry technology your clients use. Data entry is so fast that you can easily transcribe orders over the phone for your clients if you like. Once the order has been filled, it can [...]
Yes. The system comes with easy-to-use Excel spreadsheet and CSV file interfaces for customers who want to run a large number of drivers’ licenses. Your customer service staff can upload the spreadsheet for them, or they can upload it themselves. Some of your larger customers will want to write an automated data exporter that loads [...]